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Service Descriptions for AFMD Services


These Service Descriptions, together with the applicable Order and Terms of Service for the "Agreement" applicable to the Services to which you have subscribed. We reserve the right to update these Service Descriptions from time to time without notice to you, except as otherwise et forth in the Terms of Service. Your continued access to and use of the Services will indicate your acceptance of the then-current Terms of Service.

Away From My Desk - IG Tool for LogMeIn

Away From My Desk - IG Tool for LogMein has been specifically developed to make LogMeIn and LogMeIn Pro comply with the strict rules laid out with in the NHS IG Toolkit. This product adds multifactor authentication, UK only routing and NHS compliant audit trail logging to the best of breed security features already found in LogMeIn and LogMeIn Pro. Once installed onto the relevant device, a user can quickly and easily access that device's desktop, files, applications and network resources remotely from their other internet enables devices. Our services are fully managed and installed by us to ensure the accounts are linked together correctly and have been setup to ensure multifactor authentication, UK routing and NHS compliant audit trails.

Third Party Services

Third Party Services used with this application are LogMeIn and LogMeIn Pro. You will be bound by their Terms of Service once you have passed through our security system and have clicked through to access your computer. You will notice the change of background when on their website. Please ensure you have visited their site and read their relevant Terms of Service and Privacy Policy.

Away From My Desk - IG Tool for Rescue

Away From My Desk - IG Tool for Rescue has been specifically developed to make LogMeIn Rescue comply with the strict rules laid out with in the NHS IG Toolkit. This product adds multifactor authentication (if required), UK only routing and NHS compliant audit trail logging to the best of breed security features already found in LogMeIn Rescue. LogMeIn Rescue is a web-based remote support, used by helpdesk professionals to provide remote support via the Internet, without the need of pre-installed software. If given permission by the computer user, the support professional can access, view or even take control of the end user's computer to take necessary support actions or to train the end user on the use of software or operating systems.

Third Party Services

Third Party Services used with this application are LogMeIn Rescue. You will be bound by their Terms of Service once you have passed through our security system and have clicked through to the Support Console in order to gain access to an end users computer. You will notice a change of background when on their website. Please ensure you have visited their site and read their relevant Terms of Service and Privacy Policy.
 
Use Levels

Use Levels means the model by which we measure, price and offer the Services as set forth on the applicable price list, Order, and/or Service Description. You are responsible for designating and managing your Users and their use of the Services in accordance with the Agreement and the Use Levels set forth in the Order and/or the Service Descriptions. Each User must have a specified User Name, set by us, that may not be shared. The Customer Administrator may reassign a reasonable number of Users, from time to time, and following any reassignment the previously designated User shall no longer be entitled to access the Service without incurring additional Fees. Should we suspect that any User information is not accurate, current or complete, we reserve the right to suspend or terminate your or your User's usage of the Services.

Third Party Services

Please be aware that LogMeIn have their own User Levels, which can be found on their website, and which you will be bound by upon access services through their website.

Privacy Policy.

Unless otherwise noted in the applicable Service Description, this Privacy and Cookie Policy
Last Updated Date: November 2017

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