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Mission, Vision & Code of Conduct

What drives us, where we’re heading, and the standards we hold ourselves to every day.

Everything we do at Away From My Desk comes back to one belief: people do their best work when they’re happy, well and supported. We’re here to give the people who care for others simple, secure remote access – so a technical hitch never stands between them and the work that matters. Here’s the mission behind that, the vision guiding where we go next, and the code of conduct that keeps us honest along the way.

At Away From My Desk, we're driven by the mission to empower every professional with seamless remote access, ensuring they're never held back by technical hitches

Jody Morrow, Director - Away From My Desk

Our Mission

Our mission is to transform primary care to be a place where people are happy, less stressed and can
provide the best possible healthcare without compromising their own health!

  • Helping and supporting our customers is of the upmost importance to us, we want to help those who help others to provide the best care possible.
  • We believe that by being able to work when and where the customer wants to they have the means available to them to work smarter and not harder.
  • We believe that with the right tools primary health care can be transformed to a place where people are happy, less stressed and can provide the best possible healthcare without compromising their own health!
  • We enable this change by providing secure remote access primarily to NHS primary care, we want to make our customers lives easier and aim to provide the easiest to use system whilst maintaining the highest levels of security.

Our Vision

Our vision is to be the largest, privately owned, provider of remote access within the NHS.

We aim to do this by:

  • Providing secure & resilient remote access services that are easy to access
  • Supporting our customers to work smarter not harder
  • Helping our customers achieve a good work life balance
  • Communicating with our customers clearly and regularly
  • Providing exceptional customer service at every opportunity
  • Employing the best staff and help them to fulfil their highest potential
  • Striving for continuous improvement in our systems and provide education, formal training and a great work environment for our team

Certification

Under the Cyber Essentials scheme, which is backed by Government and supported by industry, organisations can apply for certification, which recognises the achievement of government-endorsed standards of cyber hygiene. Away From My Desk has achieved this accreditation.

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Regulation

The IT industry is something that everyone relies on every day, even if they do not realise it, and is largely unregulated so it’s difficult to know who to trust. We believe that all IT professionals

 

 should be a member of a Professional body, which is why we incorporate their code of conduct (which can be found here) and ensure that all ofour staff have professional membership to the British Computer Society (BCS).